The Nitty Gritty: Cancellation/Refund/Credit Policies

AutoPay Membership Cancellation Policies:  To cancel, must provide at least 24 hours prior to midnight MST on renewal date. Cancel by written notice to intuneyogataos@gmail.com. Notices less than 24 hours cannot be processed. Absolutely no refunds will be processed once card is charged.

AutoPay Membership Pausing:  Must provide at least 7 days notice to pause. Email intuneyogataos@gmail.com with dates needed. Pauses are available on a 2 week minimum to a 30 day maximum. First pause is free; additional pauses will cost $15/each. Any applicable prorated payments will take effect on the following payment. No canceling allowed during a pause. Pauses available on Monthly Unlimited AutoPay only (not Mini Memberships or multi-month memberships).

Late Cancel's / 2 hr Policy:  AUTOPAY MEMBERS/Any Unlimited Memberships: $7 fee for any class canceled 2 hours or less prior to class start time. CLASS PACKS/DROP-IN'S: Forfeiture of class for no-show/late cancel.

No Show's:  AUTOPAY MEMBERS/Any Unlimited Memberships: $12 fee for failure to show up to a reserved class. CLASS PACKS/DROP-IN'S: Forfeiture of class for no-show/late cancel.

Declined Payments/Chargeback Fees: Any declined payments on autopay memberships will incur a $35 fee before membership can be reactivated.

All chargeback fees to the studio will result in $35 charge plus applicable bank charges before student can make another purchase.

Inclement Weather Closures:  When Taos Schools schools are on a delay or closed, morning classes will be cancelled. Evening and weekend classes will be on a TBD basis dependent on weather conditions and studio discretion. Students who pre-register will be notified in the case of any class cancellations or closures.

ALL REFUND INFO:

Regular Classes:  No refunds. Credits offered if student reschedules or cancels at least 2 hours prior to class start time.

Workshops/Special Classes:  All sales final: no refunds/no credits. Workshops and special series cannot be rescheduled.

Private Events:  30 day cancellation policy: no refunds/no credits.

Private Sessions:  24 hour cancellation policy: no refunds/no credits.

All Refunds:  Regardless of reason, refunds will not be processed after 30 days of the charge. In the case a refund may be warranted, contact the studio within 30 days of charge to inquire.